What do you hope to get out of Podcamp NH this weekend? #PCNH

I am going to my first podcamp this weekend in New Hampshire and am
admittedly excited to learn and share. I've been thinking about what
I hope to get out of it and wanted to share some of that with you. It
would be great if you can share what you hope to get out of it too.
Perhaps a tweet with your #1 thing would be cool.

My #1 takeaway for podcamp is a better understanding of the video
accessories I need for podcasts or video shows similar to NomX3. I am
looking for microphones, tripods and possibly lighting, but I don't
know exactly what I need yet.

I definitely want to give Battledecks a try partly because I think it
will be a little scary...but fun too.

Finally, I have accumulated a bunch of lessons learned relating to
creating multimedia slideshows and entry-level audio/video editing.
In meeting and talking with fellow attendees, it would be nice to
share a few tips. Lots of people will be giving of their time and
expertise. Contributing too would make the experience that more
valuable for me.

What do you want to get out of Podcamp NH?

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Voice Chat + Facebook = Great Customer Service Opportunity A few thoughts...

News broke today that Vivox, a Boston-area company, will enable Facebookers to voice chat.  My first reaction was that this could be a great way for small and medium-sized organizations to offer online customer service.  I have read that you will be able to voice chat with friends, but I have not seen how it will work with fan pages.  I would be more likely to become a fan of a company if I went to their fan page and was able to voice chat with a pre-sales expert or a customer service rep.

As a consumer, I much prefer to interact with companies online especially if it allows me to multitask.  I have chatted with Comcast and Cisco online before, and it was a much better experience than if I had to tie up my phone line.

I don't know how much it costs to set up online interaction (voice or text chat), but I would think setting it up on FB would be cost-efficient and a great way to initiate conversations with customers and prospects.

What do you think?

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Wholly Scrap! Coolest Store Name

I drive by this store in North Hampton, NH frequently. I just think it has a cool name for what it is.

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My thoughts on "The Good Enough Revolution" from @wired http://bit.ly/UtfnH

In Wired's 17.09 issue Robert Capps writes about what he calls the
Good Enough Revolution. Capps argues that customers have prioritized
simplicity and accessibility over technical innovations and deep
feature sets. This behavior change is transforming how organizations
develop products and services. He cites Pure Digital (Cisco) and
Kaiser as two companies in the vanguard.

 The article focused on the the less-is-more movement but failed on
what I think is another major reason why it is happening. People want
products that just work -- consistently and without hassle. That is
is also a crucial problem with complex gadgets. When more can go
wrong, it usually does.

 My experience with my Vista 64 laptop is what stirred me to comment on
this article. Recently, I started a project to digitize old family
video tapes and mini DVs. As it turns out Microsoft XP is a lot
better at recognizing analog devices like VCRs than Microsoft Vista.
The 64-bit Vista version is even worse. That should not be. It has
been extremely frustrating to deal with this problem. I would gladly
purchase a stripped down OS, if it did what it promised (Yes I am
excited to see what Google Chrome can do)

 Capps' article focuses on the current economy, cost and ease-of-use as
the driving factors behind the trend. For me, it is not so much the
complexity as I am tired of being let down by technology companies.
If buying a low-end model means getting something reliable, I am in.

 In a way, you could look at the low-end trend by companies not as just
a response to customer behavior but as a recognition that making good
products is really hard and that moving quantity can make more
business sense than moving quality.

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Another sample

   
Click here to download:
Another_sample.zip (1440 KB)

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Photo restoration hobby

Photo restoration is one of my hobbies although I am a relative newbie when it comes to editing software.  I recently purchased Photoshop Elements and am trying to teach it to myself.  I didn't have a lot of photos to work with until my mom found a treasure chest of pictures of my family from the 1930s through the 1960s. Below are some sample before and after shots.

       
Click here to download:
Photo_restoration_hobby.zip (2532 KB)

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About

First and foremost, I am a husband and dad living in greater Boston.

My career has centered around B2B IT PR/Communications in the United States and in Asia. I have enjoyed many successes working with companies such as HP, CDW, Sybase and 3Com. My greatest differentiators are my channel experience and ability to uncover strategic content and merchandise it across an organization.

I enjoy playing and talking about sports especially basketball and football. My favorite teams are the Patriots and teams representing UConn (home) and Maryland (alma mater). My music tastes are very eclectic ranging from classical and Pink Martini to classic rock and blues.

Connect with me on twitter at bschwartz.